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🤝 Customer Relations Simulation: 2D Service Queue

Interactive 2D model of a customer service operation: an M/M/c support queue (Erlang C) drives customer satisfaction, churn, acquisition, NPS and customer lifetime value. Click customers to send gifts and agents to change staffing.

Physics & Mechanics2DModerate60 FPS📱 Mobile-adapted⇄ 2D version
2d-business-customer-relations-simulation ↗ Open standalone
⚙ Under the hood

Interactive 2D model of a customer service operation: an M/M/c support queue (Erlang C) drives customer satisfaction, churn, acquisition, NPS and customer lifetime value. Click customers to send gifts and agents to change staffing.

customer relationsCRMqueueing theoryErlang Cchurncustomer lifetime value

2D · HTML5 Canvas 2D · 60 FPS target · runs fully client-side, no install

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