Home▸Operations Research▸Bank Hall Queueing Theory: M/M/c Erlang C Wait versus Utilisation

🏦 Bank Hall Queueing Theory: M/M/c Erlang C Wait versus Utilisation

Customers arrive at random at a bank hall with a rope maze and up to six teller windows. A discrete-event simulation drives the animated people while the page compares the measured wait with the Erlang C formula, Little's law and the Pollaczek-Khinchine result, and measures how much worse separate lines are than one shared line.

Operations Research3DModerate60 FPS📱 Mobile-adapted🟠 Blender
bank-hall-queueing-theory-mmc-erlang-c-rope-maze-teller-windows-wait-versus-utilisation-lab ↗ Open standalone
⚙ Under the hood

Customers arrive at random at a bank hall with a rope maze and up to six teller windows. A discrete-event simulation drives the animated people while the page compares the measured wait with the Erlang C formula, Little's law and the Pollaczek-Khinchine result, and measures how much worse separate lines are than one shared line.

Queueing theoryErlang CM/M/cLittle's lawOperations research

3D · Three.js / WebGL renderer · 60 FPS target · runs fully client-side, no install

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