DVLA: Driving Digital Change
DVLA: Driving Digital Change
Automating Medical Decisions
Automating Medical Decisions
Deciding if a driver with glaucoma or diabetes can keep their licence
Deciding if a driver with glaucoma or diabetes can keep their licence used to require a doctor’s review for every case. Now, rule-based AI systems can approve the straightforward cases automatically, leaving only the complex ones for human medical panels.
Frequently asked questions
What role does the DVLA's contact center play in government operations?
The DVLA’s contact center is one of the busiest in government. AI voice assistants triage calls, answering simple questions about tax and licence renewals, reducing wait times for frustrated drivers.
How does the DVLA's modernization demonstrate the potential of legacy government agencies?
The DVLA shows how legacy government agencies can modernize to meet public expectations.
Who is responsible for producing the 2024 UK Artificial Intelligence Landscape Report?
© 2024 UK Artificial Intelligence Landscape Report
▶ Try it live
Everything above runs in your browser — open Hash Function Avalanche Visualizer and change the parameters while it is running. Nothing is installed, nothing is uploaded, the whole model lives in one tab.