Auto-charge policy

Item-recognition confidence threshold: 80%

This case study models 4,000 checkout-free store visits, each with a computer-vision item-recognition confidence score for the final cart. Above the threshold, the customer is auto-charged and walks out; below it, staff review the visit's camera footage before charging.

Week outcome

Visits auto-charged—

Mischarged visits auto-accepted—

Staff review hours—

Visits by item-recognition confidence (green = auto-charged, ring = true mischarge)